I have been working and playing with computers and consumer electronics for over 3 decades. For many years I helped my co-workers with their computer problems. I was often asked, "Why don't you start your own business?". I took the hint and started Personal Computer Tutor (PCTutor) in 1996 in the Washington, DC metro area to provide computer assistance to residents, home-based businesses and small businesses. In 2001 I moved to Colorado Springs with my wife who is originally from Pueblo, Colorado. Later I changed my business name to Kerno.biz LLC.
When I first started out making house calls over 20 years ago I would work with one computer and maybe a Palm Pilot to sync data. Now many people have multiple devices (computer, smartphone, tablet, etc.) and want all their contacts and calendars to sync across their different devices. So my business has expanded from just computers to all consumer electronics.
I offer computer & consumer electronics consulting services to residents and small businesses in Colorado Springs, Colorado and around the country. I specialize in one-on-one tutoring, hardware setup, troubleshooting, virus removal, virus protection, maintenance, data backup, wired and wireless networks, buying advice, upgrades and repairs. I work with both Windows PC and Mac. I also work with all consumer electronics such as smartphones and tablets (iPhones, iPads, Android, Windows Phone, etc.), digital cameras, scanners, internet connected smart HDTVs, Roku, TiVo, stereos, bluetooth, GPS, and all the electronics in your auto. I also provide telephone and e-mail support for my clients and my goal is to provide discreet, friendly, patient and supportive personal tech training and assistance. I make house and business calls, mornings, afternoons, evenings and weekends. I also offer telephone and e-mail support. Please click on the services button at the top of any page to learn more about my services.
Computer & Consumer Electronics Consultant
(Windows, Mac, iOS, Android, etc.)